COVID-19 Vaccine Information for Medical Providers

Talking to your patients about the COVID-19 Vaccine



Questions about provider enrollment? Email:


Medical providers will have an important role in vaccinating their staff, and volunteers. Health care systems will be asked to identify sub groups of employees, and make decisions on who to recommend for earlier vaccination based on such factors as job role and health-related risk factors. DPH will require plans from any organization wishing to provide vaccination for its staff on-site, and will work with them to identify potential vaccinators within the state. Below are resources to assist you in your planning efforts.


Provider Enrollment:

Provider Enrollment Instructions and Checklist (1.5.2021)

Vaccine Provider Site Administration Checklist

Vaccine Planning Checklist

Vaccine Provider Request Process

This document will help you understand the process and timeline for ordering and delivery of COVID-19 vaccines: Vaccine Request Process (1.27.21)

COVID Vaccine Request Form (2.15.21)

Summary of Provider Vaccination Requirements

Becoming a Vaccination Hub:

Practices Seeking a Vaccination Hub:

Health Care Workers and Practices Seeking to Participate in a Point-of-Dispensing (POD) Vaccination Event:

Health care practices (including outpatient offices and independent practices) who are seeking to participate in a mass vaccination POD to have staff vaccinated as part of Phase 1a should email and specify you are “seeking vaccination timeslot at DMV clinic.” A DPH team member will follow up with further information.

Delaware Resources


Pfizer Materials

Ancillary Supply Kit Information

Moderna Materials

Johnson & Johnson Materials

Moderna Call Center:

1-866-MODERNA (1-866-663-3762)

General Moderna Questions

Healthcare Provider Questions (clinical)

Product Quality or Technical Questions

Pregnancy Registry

Note: Call center volume, per Moderna has an approx. call volume of 200 calls/hour during peak operational hours of 8:00 a.m.- 8:00 p.m. EST

CDC Pfizer Resources and Information

CDC Moderna Resources and Information

When Can I Get the Vaccine?

Materials to Support Operational Planning and Exercises

CDC & other Federal Resources


Provider Reimbursement

For most providers, Delaware Medicaid (DMMA), and our partner MCOs (Amerihealth Caritas of Delaware and Highmark Health Options) will be using the Medicare Fee Schedule rates for COVID-19 vaccine administration. Additional guidance will be forthcoming for certain providers subject to alternative fee schedules due to federal regulation, such as FQHCs.

Any provider planning to bill for COVID-19 vaccine administration should ensure that they are enrolled DMMA and with both MCOs. See

Enroll with DMMA here. See here and here to enroll with MCOs and view CMS GuidanceFind HRSA reimbursement information
Find HRSA Reimbursement Information.



Report Vaccination Violations

Submit complaints about a vaccination provider by using this form, if you think they are violating any of these requirements.

Additionally, any health care provider who intentionally or willfully provides or distributes, or who supervises someone who intentionally or willfully provides or distributes the COVID-19 vaccine to any individual who is not authorized to receive such vaccine pursuant to the Vaccination Guidance is guilty of unprofessional conduct as defined in Title 24 and may be subject to licensure discipline. Send your complaints to Division of Professional Regulation about this conduct.

Get More COVID Data

For more data on Delaware COVID cases, testing and outcomes, including demographic breakdowns, go to My Healthy Community

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